Ruby was offended by an ad spokesperson and wondered why anyone would want to do business with a company that thought being obnoxious was good business practice. In terms of the communication process, what happened?

a. Ruby improperly decoded the message.
b. Ruby created a longer than normal communication channel.
c. Ruby correctly encoded the message.
d. Ruby improperly encoded the message.

Ans: a. Ruby improperly decoded the message.

Business

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Your friend gives you the phone number of Perky Pizza so that you can call in a dinner order. Because you do not have a pencil handy, you will try to remember the number by storing it in your

a. working memory. b. permanent memory. c. central processor. d. long-tea.working memory.

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Sales from a company's products and services are the only source of cash inflow

Indicate whether the statement is true or false.

Business