Conrad and Donald have been dating for a short time. They spend a great deal of time talking in order to learn about each other. They want to know how many shared interests they have. Which of Knapp’s stages of romantic relational development are they experiencing?

Julian's coworkers often come to him for information about how their company handled disgruntled customers in the past since he has worked at the company for 25 years.  He heard lots of information about the way things have been handled in the past, which helped him understand the organizational system. The information he provides is not written down, but it is invaluable in helping his coworkers in making decisions about how to deal with difficult customers.  Julian's information is an example of ______ knowledge.

A. explicit B. descriptive C. vigilant D. cultural

Which of the following story types is most likely to include elements such as lists, video clips, or interactive graphics?

A. inverted pyramid B. narrative C. nonlinear D. pamphlet