Middle Easterners avoid hiring mediators, as they cannot deal with direct conflicts

Managers usually form ______ work teams to improve quality, increase motivation and satisfaction, and lower costs.

-formal -informal -self-managed -task force

In an era overwrought with advertising "noise," what can public relations solutions do?

A) help one company to closely resemble the next one B) cut through the clutter and distinguish one company from the next C) improve existing advertising campaigns D) create public relations noise