Designing, marketing, customer services, research and development expenses are operating costs

The organization-wide view of the entire database that lists all data elements and the relationships between them is called

A. subschema B. internal-level schema C. external-level schema D. conceptual-level schema

Rational persuasion is a power tactic that involves the use of ________

A) formal authority B) logical arguments and factual evidence C) emotions to target the values, needs, and hopes of the other party D) benefits or favors in exchange for following a request E) warnings, repeated demands, and threats