Imagine you have a patient who has just moved to your area from out of state

The patient was covered under the Medicaid program in the previous state and tells you that he knows the service he needs is covered because it was covered in the previous state. How do you address this with the patient?

A patient who has Medicaid coverage in another state must sign up for Medicaid coverage in their new location once the patient moves to another state. The medical office manager may give contact information to the patient so that the patient knows where to go for information on the new Medicaid plan.