A medical assistant can do all of the following EXCEPT _______

A sputum specimen is collected when:

A. saliva is spit out of the mouth into a sterile cup. B. the mouth is rinsed with water and spit into a sterile cup. C. mucus coughed up from deep within the lungs is spit into a sterile cup. D. coughing onto a microbiology culture media plate.

You should avoid _______________ the patient by telling him or her what you think should be done. 

Fill in the blank(s) with the appropriate word(s).