The best diagrams achieve their impact by simplifying and exaggerating key points

Economic performance, competence, the learning organization, and the organization as community are the four organizational goals that establish a basis for

a) ethical dilemmas b) economic excellence. c) social responsibilities. d) ethical climate.

__________ means publics are convinced of the value of a campaign's appeals and "buy into" the message

a. Agreement b. Engineering of consent c. Enforcement of attitudes d. Entitlement