Sofia has prepared her speech in great detail. She is practicing to deliver it from a brief set of notes, and every time she goes through the speech, she uses slightly different wording. What kind of delivery is Sofia planning to use?

Which of the following findings does not represent contemporary research on eye contact?

a. We look at people and things we like. b. Men look more at their conversational partner than women do. c. We look more at another person when seeking approval or wanting to be liked. d. When we avoid looking at someone directly, it's an intentional act. e. Our pupils dilate when we look at someone or something that is appealing or interesting to us.

All of the following are strategies that more or less protect our friend's face EXCEPT

a. offering up embarrassing details in the company of other friends. b. sharing a similar experience without explicitly suggesting that a listener solve her or his problem in the same manner. c. offering advice but adding comments that affirm positive face needs. d. offering advice but adding comments that affirm negative face needs. e. committing the face-threatening act "off the record."