An ANR may advertise for an organization or its products and services

Brittany plans to give a speech about reasons why women under 50 should get

mammograms. Realizing that more than half of her listeners will be men, she must take special care to A. establish credibility. B. share a personal anecdote. C. point out the benefits to the audience. D. clarify the central idea.

When Kamika asked D'Andre why he was so late picking her up from work, he replied, "It's too bad that you had to wait in the rain until I could pick you up from work, but I had to stop and drop off my dry cleaning on the way." This is an example of which of the following?

A) confirming response B) emotional intelligence= C) listener apprehension D) disconfirming response.