List and briefly describe the four types of quality-related costs

What will be an ideal response

1. Prevention costs—costs incurred to avoid poor-quality goods or services.
2. Appraisal costs—costs incurred to detect poor-quality materials, goods, or services.
3. Internal failure costs—costs incurred when the company detects and corrects poor-quality goods or services before delivery to customers.
4. External failure costs—costs incurred after the company delivers poor-quality goods or services to customers and then has to make things right with the customer.