Briefly discuss the three elements of supply chain sustainability
What will be an ideal response?
Financial responsibility addresses the financial needs of the shareholders, employees, customers, business partners, financial institutions, and any other entity that supplies the capital for the production of services or products or relies on the firm for wages or reimbursements. Supply chains, for their part, support the financial responsibility of a firm by influencing elements that contribute to the return on assets. Second, environmental responsibility addresses the ecological needs of the planet and the firm's stewardship of the natural resources used in the production of services and products. The goal is to leave as small an environmental footprint as possible so that future generations can make use of abundant natural resources. The design and integration of supply chains can play a major role in preserving resources. Finally, social responsibility addresses the moral, ethical, and philanthropic expectations that society has of an organization.
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Which service-quality dimension refers to the knowledge and courtesy of employees?
A) responsiveness B) empathy C) reliability D) tangibles E) assurance
A technological innovation can make established products obsolete overnight
Indicate whether the statement is true or false.