A key problem with self-service technologies is that so few of them incorporate service recovery systems

A question asks respondents to write in how many times they have visited an ATM in the last week. This is an example of a:

A) synthetic metric scale B) natural metric scale C) natural categorical scale D) closed-ended scale E) synthetic open-ended scale

Suppose that an ABS is created from a portfolio of subprime mortgages with the following allocation of the principal to tranches: senior 80%, mezzanine 10%, and equity 10%. Losses on the mortgage portfolio prove to be 16%

What, as a percent of tranche principal, are losses on the mezzanine tranche of the ABS A. 50% B. 60% C. 80% D. 100%