When creating a format for the body of your speech, which of the following is a guideline you should use?
a. use a consistent pattern of symbols for related content
b. incorporate several fonts to distinguish different between ideas
c. use a 10 pt. font size
d. language should be abstract for interest
Answer: a
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Once Sean and Chloe finish their discussion of loss, Karen pipes up and says, "Now that we know where our needs are, I think our goal should be to submit a comprehensive strategic plan by the end of the month."
What type of relational role is Karen filling? a. encourager b. gatekeeper c. standard setter d. follower
The stages of listening include
A. Noise, Hearing, Selecting, Attending, Understanding, Evaluating, Remembering, Responding B. Hearing, Active Listening, Selecting, Attending, Understanding, Environment and Context. C. Active Listening, Empathetic Listening, Critical Listening. D. none of the above.