A(n) _____ is an attention-getting act designed to highlight and arouse interest in your topic.
a. example
b. action
c. question
d. quotation
b. action
An action is an attention-getting act designed to highlight and arouse interest in your topic. You can perform an action yourself, or you can ask volunteers from the audience to perform the action.
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Gilberto makes a negative comment about Kristen?s new haircut. He quickly recants saying,
?I?m sorry, Kristen. You know I didn?t mean it.? Unfortunately, Kristen still feels hurt. This example demonstrates that communication is ________. A) inescapable B) intentional C) irreversible D) complicated
Which would you expect someone who is engaging in cultural sensitivity to say?
a. “I’m sure we both want to resolve this issue constructively.” b. “We’re seeing this issue negatively, but I think there’s a silver lining.” c. “What do you think we could do to improve the situation?” d. “We’re coming at this problem from different backgrounds.”