________ is a term developed by Rawlins (1992) to explain the fact that some relationships fulfill both public and private functions.

Bao will not tell Lizzie that he loves her because he worries she will reject him. This is an example of ___________

a. emotional blackmail b. strategic emotionality c. fear hindering emotional expression d. cognitive labeling theory

Which strategy for emotional responding would apply to almost every situation?

a. Remember the reversibility of communication. b. Use active listening techniques. c. Focus on yourself. d. Use “you”-messages.