________ is a directive technique in which the medical assistant requests more information in order to better understand what the patient has stated

a. Feedback
b. Reflecting
c. Restating
d. Clarification

d

Health Professions

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According to interviewers, which of the following is a common mistake made in interviews?

a. Poor eye contact b. Poor posture c. Lack of enthusiasm d. All the above

Health Professions

What term refers to persons over the age of 65?

A) Pediatric B) Geriatric C) Senioritis D) Juvenile

Health Professions