________ is a directive technique in which the medical assistant requests more information in order to better understand what the patient has stated
a. Feedback
b. Reflecting
c. Restating
d. Clarification
d
Health Professions
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According to interviewers, which of the following is a common mistake made in interviews?
a. Poor eye contact b. Poor posture c. Lack of enthusiasm d. All the above
Health Professions
What term refers to persons over the age of 65?
A) Pediatric B) Geriatric C) Senioritis D) Juvenile
Health Professions