Companies that provide a service do NOT need to be concerned with efficient production processes
Indicate whether the statement is true or false
FALSE
Explanation: All businesses, whether they produce strictly manufactured products, strictly services, or a combination of both (which most do), utilize production processes. How efficiently a company handles the production process can either help or hinder the overall success of the business and the competitiveness of the good or the service in the marketplace.
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When connectors become impolite with PR practitioners, it is acceptable industry practice to aggravate the connectors
Indicate whether the statement is true or false
Which of the following is a true statement with regard to the paternalistic approach that some supervisors and managers use?
A. The manager or supervisor lets the employees determine what is best for them. B. The manager or supervisor has very little concern for the employer. C. The manager or supervisor believes he or she knows what is best for the employees. D. The manager or supervisor lets top management decide what is best for the employee.