This is a measure of the average time an individual listener tunes in to the station:

Jackie was giving a speech on horses. She loves horses and she was excited to talk about horses. She imagined how happy she would be to share the information with her audience and how glad they would be to hear the information

What strategy was Jackie using to manage her anxiety? a. She visualized her success. b. She used deep-breathing techniques. c. She sang a song to lift her spirits. d. She recreated her speaking environment.

Because of an upcoming deadline, the team leader is in constant touch with his team, asking for status updates, tracking pending activities, assigning and reassigning activities, and solving issues

What kind of message is the leader communicating to his team? a) Tas b) Maintenance c) Human relations d) Organizational