Sandy Shaw is the leader of a production group at Tech-Deck, Inc As the leader, Sandy often finds that her employees approach her with concerns regarding both professional development and personal issues
Sandy is uncomfortable providing advice in these areas, however, and wishes to maintain a purely professional relationship with her subordinates, concentrating primarily on issues relating to completion of work assignments and goal setting. Sandy is exhibiting leader behavior characterized by the Ohio State studies as ________.
A) dominance
B) initiating structure
C) consideration
D) employee oriented
B
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What do cost variances measure?
A) the difference between the cost the company pays and the cost its competitors pay B) the change in costs over time C) how well the business keeps unit costs of material and labor inputs within standards D) the volume discounts companies receive when ordering direct materials in large quantities
The three criteria that determine whether a brand association can truly function as a point-of-difference include desirability, ________, and differentiability
A) discrimination B) customerization C) implementation D) deliverability E) demand