The more ____________________ you have about a business contact, the better you can provide personalized service.

____ supports caption-side values of left and right to place the caption directly to the left or right of a Web table.

A. Chrome B. Firefox C. Safari D. Internet Explorer

The process of combining all of an object's attributes and methods into a single package is ____.

A. encapsulation B. inheritance C. information hiding D. data hiding