A prime example of an internal failure cost is the:

A) labor cost associated with inspecting every item produced.
B) labor cost associated with repairing an item returned under warranty.
C) material cost of a piece of stock metal that has had too large a hole drilled in it.
D) material cost of the paint applied to the case of a finished unit.

C

Business

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Which class of metrics measure how well marketing got things done?

A. Activity metrics B. Selective metrics C. Effectiveness metrics D. Efficiency metrics

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A standard form contract is an offer made in a printed document, the terms are the same

for all customers and it becomes a contract when signed (accepted) by the customer. Indicate whether the statement is true or false

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