The stage of new service or product development at which personnel are trained and some pilot runs can be conducted to look for possible problems in production is called:

Expatriates that gather information, bridging internal and external contexts are

A. language nodes B. agents of socializing C. network builders D. boundary spanners

A manager's decision to run a quarter-page ad in the business section of the local newspaper to promote goodwill toward his company is part of an operational plan.

Answer the following statement true (T) or false (F)