Maureen is working in a fast-food restaurant and is becoming irritated with a customer who isn't ordering fast enough. She is supposed to be pleasant to all customers, but instead she snaps, "Hey, whaddaya want to order, slowpoke?"

To keep her job and her temper, Maureen needs practice in ___________.
What will be an ideal response?

emotion work

Psychology

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The number of treatment levels in an experiment is actually _____

a. the operational definition of the independent variable b. a matter of the experimenter's preference c. the operational definition of the dependent variable d. determined by chance when the experiment is conducted properly

Psychology

According to Rogers, what is said to exist when the relevant people in a child’s life give him or her love and acceptance under some circumstances but not under others (only if one acts or thinks in certain ways):

a. conditions of worth b. the need for positive regard c. unconditional positive regard d. the organismic valuing process

Psychology