Organizational transformation is a comprehensive concept that implies not only a major change, but also a sharp break from the past

During a presentation, a speaker should:

a. stay on the speaker's side of the "glass wall" b. plan to do all the talking while the audience does all the listening c. both of the above d. none of the above

Middle-manager Penelope has a self-sacrificing personality, so she is most likely to be more concerned about

A) getting a big salary increase for herself than for her subordinates. B) the welfare of group members than her own welfare. C) working extra-long hours to attain her career goals. D) looking for ways to maximize her employee benefits.