In the consumer decision process, the influencer is the person who ultimately makes the buying decision

All of the following are duties of a workers' compensation adjuster, EXCEPT:

A. Attending the mediation proceedings of disputed claims. B. Setting and maintaining accurate claim reserves C. Conducting arbitration on disputed claims. D. Responding to all requests for information made by the injured employee, employer, & healthcare provider.

Which COBIT5 management practice addresses the importance of locating and designing the data centers housing mission-critical servers and databases so as to minimize the risks associated with natural and human-caused disasters?

A) DSS01.04 B) DSS04.07 C) DSS03.05 D) DSS04.04