Conflict can be beneficial to a group

Eugene just began an entry-level position working at a large corporation. He is working on a project and wants the company president's opinion, so he asks the president's secretary for a meeting

She tells Eugene that an appointment isn't necessary; he can just e-mail the president directly. This is an example of diffusion of innovations. Indicate whether the statement is true or false

The secondary emotions include all of the following except: a. reverence

b. pride. c. guilt. d. shame.