A(n) ______ is an environmental characteristic that causes stress

Fill in the blank(s) with the appropriate word(s).

Answer: stressor

Business

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The New York City Transit used Likert scales to determine people's perceptions of the subway system and address their concerns, leading to increased ridership

Indicate whether the statement is true or false

Business

Evaluating the performance of cost centers involves subjective judgments as to the value of the services rendered by these centers

Indicate whether the statement is true or false.

Business