The view of the customer that asserts that he or she is a valued asset to be managed is referred to as ________

A) customer response
B) customer intelligence
C) customer data management
D) reactive customer-driven quality
E) customer-relationship management

E

Business

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The Fisher Effect decomposes nominal interest rates into the ________ and the expected rate of inflation

A) expected real exchange rate B) expected real interest rate C) expected forward rate of return D) nominal exchange rate

Business

Which strategy is likely the best for promoting global learning?

A) multidomestic strategy B) home replication strategy C) transnational strategy D) global strategy

Business