The primary goal of content listening is to what?
A) To understand and retain information
B) To understand the logic of the argument
C) To determine the speakers intentions and motives
D) To understand the speakers feeling
E) To verify key points and look for a summary of a message
Answer: E
Explanation: E) The primary goal of content listening is to understand and retain the information in the speaker's message. With this type of listening, you ask questions to clarify the material but don't argue or judge. Try to overlook the speaker's style and any limitations in the presentation; just focus on the information.
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The law that prohibits denying credit due to gender, age, race, national origin, religion, or marital status is
A) Fair Labor Standards Act. B) the Fair Isaac Act. C) Equal Credit Opportunity Act. D) Fair Treatment of Borrowers Act.
Which of the following statements is FALSE regarding a call provision?
A) The issuer can repurchase a fraction of the outstanding bonds in the market or it can make a tender offer for the entire issue. B) A call provision allows the issuer to repurchase the bonds at a predetermined price. C) The call price is generally set at or below, and expressed as a percentage of, the bond's face value. D) A call feature allows the issuer of the bond the right (but not the obligation) to retire all outstanding bonds on (or after) a specific date (the call date), for the call price.