When scheduling an appointment for a patient, it is important for the medical assistant to:
A) Speak briefly to the patient and guess about the time required
B) Always allot more time than the patient may need
C) Ask appropriate questions to decide how much time to allow
D) Check with the physician before scheduling any patient
E) Remind the patient that lateness is not tolerated
Answer: C) Ask appropriate questions to decide how much time to allow
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