When speaking to inform, it is important to stress your _______

Which of the following statements about group conflict is true:

a. Effective members avoid only constructive conflict. b. Effective members steer the group away from engaging in all forms of conflict. c. Effective members are willing to engage in conflict and hurt others' feelings if it means getting the job done quickly. d. Effective members promote conflict that is constructive for the group's tasks and climate and discourage conflict that disrupts healthy discussion.

The internal dialectic that focuses on the need for predictability and routine in a relationship and the need for novelty and change in a relationship is ______.

a. connectedness–separateness (connection–autonomy) b. openness–closedness c. certainty–uncertainty (novelty–predictability) d. None of these are internal dialectics.