Josh travels often on business trips. He usually uses the services of the Sunshine Cab Company to take him to the airport and pick him up from the airport

Though the fares are usually higher than those of other private taxi companies, he prefers to use Sunshine cabs because they're always on time and have well-maintained cabs. Which determinant of service quality does this demonstrate?

This demonstrates the determinant of reliability, which is the ability to perform the promised service dependably and accurately.

Business

You might also like to view...

According to the authors, all of these are factors that laid the groundwork for the disaster in the United States in 2008 EXCEPT:

a) borrowing was expensive b) real estate became the investment of choice c) mortgage originators peddled "Liar Loans" d) banks securitized the poison and spread it around

Business

With a client/server model, users interact with unlimited parts of the application

Indicate whether the statement is true or false

Business