The learning effect can be represented by a line called a learning curve

Kwok Winn wants to open a new business in his own country, Singapore. He has decided on a form of licensing that will provide him with a standard package of products, systems, and management services in order to sell fast food to local residents. Which of the following best describes the form of business that Mr. Winn has chosen?

A. Direct sales B. Exporting C. Joint venture D. Strategic alliance E. Franchising

________ refer to open-ended questions that respondents answer in their own words

A) Dichotomous questions B) Structured questions C) Unstructured questions D) Branching questions