Anna's team was facing problems with getting support from the IT team. Anna thought the problem might lie in her team's method of communication, so she tried various ways to solve the problem

During a regular happy hour get-together, Anna learned that another department was facing the same issues that her team was facing. She relayed this message to her team the following day. What function did Anna perform?
a) Enhance moral
b) Afford a method for resolving the conflict
c) Facilitate problem solving
d) Allow information sharing across different work groups

A

Communication & Mass Media

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In small group communication class, everyone was counted off by fives and was told to gather into their respective groups. As students introduced themselves and began to work on the first project, they experience the __________ phase

a. conflict b. emergence c. orientation d. uncertainty

Communication & Mass Media

Which of these situations best represents selective understanding?

A. Danny and Jo have strong political beliefs and interpret media content in ways that support their already-existing perceptions. B. Taylor is too busy to catch up on recent events therefore is not affected by media content. C. Bobbi and Jess only consume media content from a source that caters to their political beliefs. D. Ali has strong political beliefs but consumes media content from a variety of sources to stay informed.

Communication & Mass Media