The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects

Whistle blowers are protected by the Whistle-blower Protection Act from:

A. retaliation for reporting illegal activities. B. having their identities disclosed. C. financial losses resulting from reporting illegal activities. D. retaliation for reporting on any government activities.

When a positive gap exists, the service provider must:

A) try to match the expectations. B) downsize the organization. C) increase advertising expenditures. D) continuously increase quality.