Which pattern of organization is particularly useful when you are describing the steps of a process?

Public relations tactics ________

A) are specific milestones that measure toward achievement of a goal B) are generalized statements of what you want your plan to achieve C) are the specific actions outlined in a public relations plan D) are the first thing developed in public relations planning E) usually involve creative ideas that don't cost anything to implement

The three components of credibility are trustworthiness, competence, and dynamism

Indicate whether the statement is true or false.