The following questions may require the use of an ICD-9-CM code book to select the correct answer

What should the medical assistant do if the physician is running behind on seeing patients?

a. Tell the patients, "It's not my fault.". b. Ask if the patient wants to reschedule the appointment. c. Try not to make eye contact with the patient. d. None of the above

The two functional divisions of the autonomic nervous system are the ____________________________________________ and the ____________________________________________ nervous systems

Fill in the blank(s) with correct word