Harry has been asked to give a presentation at Hogwarts School. During the talk, he sees his friend Ron scratching his head, and Harry takes that to mean Ron is sending him a nonverbal message. Even though Ron meant nothing by the gesture, this scenario is an example of the notion that ______.

A. you cannot communicate
B. nonverbal communication complements verbal
C. it’s not what you say, it’s how you say it
D. a message is a message is a message

A. you cannot communicate

Communication & Mass Media

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An informative speech has been assigned, so Angel starts to worry about what he can possibly present to his class

That night he takes out a blank sheet of paper and just starts writing down every possible idea for a speech topic that he can think of. What is Angel doing? A) brainstorming B) procrastinating C) topic narrowing D) searching

Communication & Mass Media

Which of the following is NOT a true display rule of Russians?

a. Russian men have more freedom to smile than Russian women have. b. Russians smile only for good reason. c. Russians do not customarily smile when conducting business. d. Russians do not customarily smile to lift others' spirits.

Communication & Mass Media