Research continues to confirm that women are more sensitive to nonverbal communication and more accurately interpret the meaning of nonverbal behaviors across various contexts

When an audience strongly disagrees with you, you are more likely to persuade them if you

a. choose a modest and realistic goal for change. b. try to change both their attitudes and behavior. c. excite their emotions. d. tell them why their reasoning is faulty or fallacious. e. gain their attention and interest.

Communication can be best described as

a. a sender designing a message for clarity and using a channel to send it to a receiver. b. a sender using channels and checking feedback from a receiver c. sharing information to achieve clarity and a single purpose d. a transaction where senders and receivers simultaneously send and receive messages