When a firm's management engages in what critics call "bait-and-switch," they likely are being accused of doing which one of the following?
A. Acting like their firm is located near the prospective client's headquarters.
B. Showing the prospective client only their best program examples.
C. Assigning assistant account executives to implement the client's program.
D. Hiring part-time experts to fill gaps in the firm's staff.
E. All of the above.
C
Business