The just-in-time (JIT) system is a(n):

A) management system of people and procedures to fulfill all delivery deadlines.
B) production system of small-lot manufacturing to reduce work-in-process inventory.
C) materials management system for removing all inventories.
D) integrated system of managing resources, information, and decision processes to eliminate waste.

D

Business

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Which of the following options is NOT a part of the Service Quality Model?

A. expected service B. loyalty C. perceived service quality D. satisfaction level

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Deregulation is the highest for ________

A) customer premises equipment B) local telephone service C) long-distance telephone service D) All of the above are deregulated to about the same degree.

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