The new cereal product development team included a project manager located at headquarters in Chicago, a marketing specialist in the Los Angeles office, and a research and development (R&D) team in Kansas.

The theory that emotional expression is severely restricted when we use only text-based

messages to communicate is called __________ theory. A) media richness B) cues-filtered-out C) diminished capacity D) transactional interference

When our nonverbal behavior is unintentional,

a. others disregard it. b. others attach more significance to it. c. others can’t make interpretations based on it. d. others respond with their own unintentional behaviors. e. others recognize it and make interpretations based on it.