All of the following statements about expressiveness are true EXCEPT
A) When expressiveness is exaggerated, it may be perceived as manipulative.
B) A recent study found that stores with upbeat salespeople experienced better sales
productivity than stores whose salespeople were less positive.
C) When we communicate without expressiveness, our message tends to be ambiguous.
D) Expressiveness can only be communicated nonverbally; it cannot be communicated
verbally.
E) Expressiveness is an ability to make your attitudes and emotions know to others.
D
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A source for your team's data is an expert on global warming. A politician attacks your source with the allegation that he is a wife-beater. That's a fallacy called an "ad hominem" argument
Indicate whether the statement is true or false
Which form of power derives from the ability to punish?
A. referent power B. coercive power C. legitimate power D. expert power