Which step in LMX development occurs when role become more stable and both the leader and follower know what to expect?

Victoria needs to organize her territory. Which categories would make the most sense for Victoria to use to organize her territory to schedule her calls most efficiently?

A) zip code and type of organization B) time zone and size of organization C) time zone and zip code D) zip code and contact's position in the organization E) area code and contact's position in the organization

A group of researchers suggest that a reason we become so upset with rudeness is that the behavior violates unwritten laws referred to as social-exchange rules

Indicate whether the statement is true or false.