Jessi is preparing a speech to acquaint listeners with the role of citizens in her

hometown who combat litter by participating in "Clean-Up-the-Parks Day" and "Adopta-Roadway".

Jessi is a long-time volunteer herself, and she has numerous stories—some
humorous—about the endeavors, as well as startling statistics and other material that
could be considered highly "attention-capturing." What should she do with this material?
A) Select the best one of these and use it in the introduction as an attention-getter.
B) Use one to grab attention in the introduction, and another to enhance the conclusion.
C) Use many of them, in combination and in varying ways throughout the speech.
D) Avoid using humorous stories about cleanup, since the topic is a serious one.

C

Communication & Mass Media

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When a workteam is subject to organizational and leadership changes, all of the following will help to ease the transition EXCEPT:

A. Try to keep rumors in perspective and reinforce the team as a unit B. Expect the entire image of the team to change and wait to see what the new situation will do to it C. Accept the fact that heads will roll and nobody's life will be the same from here on in D. Try to put yourself on a political inside-track even if it means going against the team's interests

Communication & Mass Media

If you use a description to gain attention, make sure it describes a real, not an imaginary, event

Indicate whether the statement is true or false

Communication & Mass Media