When delivering an informative speech, it is a good idea to

consider

a. using a rapid rate and neutral tone.
b. including audience participation.
c. avoiding use of presentation aids.
d. using a memorized speaking style.

b

Communication & Mass Media

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Anna is against the idea of putting her mother in a nursing home so she changes the subject when her brother brings it up. This is an example of the _______ conflict style.

a. accommodating b. competing c. avoiding d. compromising

Communication & Mass Media

All of the following are methods of investigation used by ethnographers to examine organizational culture EXCEPT 

A. direct observation B. survey questionnaires C. participant observation D. interviews

Communication & Mass Media