What role do values play in the public relations planning process?
What will be an ideal response?
Answer: Values are important at every step of the planning process. Public relations is a values-driven process. A good public relations plan contributes to the fulfillment of an organization's highest aspirations: its values, mission, and business goals. At the outset of planning, a public relations planner has to ask: What values-based outcome do I seek, and are the results I seek consistent with my organization's values-based mission statement? Understanding a particular public's values is critical in developing an appropriate message to send to that public. The message should speak to each public's values while addressing the organization's goals.
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What will be an ideal response?
The positive interaction ratio involves ______.
a. saying nothing negative b. saying more positive things than negative things c. saying more negative things than positive things d. saying equal amounts of positive and negative things