Which of the following characteristics of a product is defined as "freedom from defects"?

A) quality
B) feature
C) style
D) value
E) design

Ans: A) quality

Business

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What is the primary reason Africa has attracted FDI in recent years?

a) complete deregulation of markets b) wave of privatization c) raw material availability d) growth of the services sector

Business

________ scaling is a comparative scaling technique that uses a rank order procedure to sort objects based on similarity with respect to some criterion

A) Constant sum B) Q-sort C) Paired comparison D) Rank order

Business