A field that stores the value of a mathematical operation is:

An administrator would like to monitor the network to evaluate which employees are using an excessive amount of bandwidth on peer to peer sharing services. Which of the following monitoring techniques would BEST be used?

A. Stateful packet inspection B. Load balancing C. Packet sniffing D. Throughput testing

When working with a computer illiterate user over the phone, what is NOT a good practice?

A. frequently ask the customer to tell you what is displayed on the screen B. don't ask the customer to perform a task that might destroy data C. before proceeding with the call, tell the customer to put someone else on the line D. provide step-by-step mouse and keyboard instructions