Idris has indicated to you that he often uses force to resolve conflicts. Advise Idris on communication strategies that he can use to resolve conflicts better.
What will be an ideal response?
The ideal answer should include:
- Idris should consider the value of talking and listening. He should be willing to explain what he thinks the problem is about and listen to what the other person says about the problem.
- Idris should talk about what he wants and listen to what the other person wants.
- Idris should talk over possible solutions and listen to the proposed solutions of the other person.
- Idris should talk about the conflict in a logical sequence, from understanding the nature and causes of the conflict through putting a solution into operation.
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Zack's specific purpose for his speech is that he wants his listeners to understand, and
accept as valid, the drawbacks of using gaming as a revenue stream. Given this purpose, which of the following comprises the best thesis statement for Zack's speech? A) Gaming is frequently used by states and municipalities to generate revenue. B) Over half of the states allow gaming establishments so to generate revenue. C) Gaming has often been associated with organized crime and corruption. D) Using gaming to produce revenue presents several noteworthy drawbacks.
Which of the following is NOT a level of interpersonal confirmation?
a. ethnocentrism b. recognition c. endorsement d. acknowledgment e. all of the above are levels of confirmation or disconfirmation